If you are not satisfied with the teaching in a course or supervision of a project, we recommend that you discuss your concerns and reflections directly with the lecturer/supervisor in question.
Having an upfront discussion about your concerns while the course is still running/ supervision is still required, is ideally going to remedy the situation and help you both. Preferably, matching your expectations will prevent a situation where you will have to file a complaint.
How to complain
Please fill out the complaint form, and submit it to Student Affairs and Programmes, by emailing it to firstname.lastname@example.org.
Student Affairs and Programmes will make a hearing of the lecturer/supervisor and the Head of Programme.
Depending of the character of the problem, SAP or the Head of Programme will try to work out a solution.
You cannot file anonymous complaints and all statements as well as your complaint will be sent to the relevant person (e.g. the Course Manager) or department.