FAQ
How is the coronavirus affecting life at ITU?
You can find answers to your questions in the FAQ about coronavirus
For all exam related questions please go to the Exam FAQ's
January 14
The spring semester - update
It has been decided that all teaching in the spring semester will move online. Follow this link for more information in ReadIT
January 12
Updates related to the postponed exams and the spring semester
All postponed written exams will be held in January and the spring semester will not be postponed. Follow this link for more information in ReadIT
January 6
New updates regarding the written exams at ITU
Written exams on premises will be moved online. Follow this link for more information in ReadIT
December 22
Written exams on premises - December and January
All written exams on premises are postponed until the end of January and start February. By week one in the new year we will be able to share with you when the postponed exams will be held. Keep an eye out on Study News for information about this.
December 17
New updates regarding the written exams at ITU
Read the latest news related to the written exams on premises. Follow this link for ReadIT
December 14
Written exams on premises
Please read the latest information about written exams on premises. Follow this link for ReadIT.
December 7
Further restrictions by Wednesday December 9
Please read about how the newest restrictions will affect you. Follow this link for ReadIT
December 2
What about exams?
Read up on the decisions taken regarding the winter exams. Follow this link for ReadIT
December 1
Further restrictions are implemented
The situation with COVID-19 is still at a critical point, so further restrictions have been made. Follow this link for ReadIT
October 28
New restrictions at ITU
Newest updates related to COVID-19. Be aware of the new restrictions. Follow this link for ReadIT
October 2
ReadIT with the newest updates
Check out the newest updates related to COVID-19 and your studies at ITU. Follow this link for ReadIT
September 15
Check out ReadIT
ReadIT about COVID-19 - newest information. Follow this link for ReadIT
September 9
Extra ReadIT
ReadIT about COVID-19 - newest information. Follow this link for ReadIT
September 2
Extra ReadIT for all students
We have had our first encounter with COVID-19 here at ITU. Please follow this link for more detailed information
August 18
Additional ReadIT for students
Welcome back and remember to brush up on the rules and guidelines related to COVID19. Read here
August 14
A new semester begins
Even though the virus is still around, the political decision to open up the universities still stands. It is important that we still adhere to the guidelines that have been set up.
July 07
Teaching in the Autumn semester 2020
You can now enter campus, but COVID-19 will still continue to have an impact on life at ITU. Part of the teaching will continue online. You can see which of your classes that have moved online in TimEdit.
July 01
You can enter ITU from July 06
Denmark is reopening and it is now possible to enter university facilities. Therefore, you can enter ITU with your access card from Monday July 06. Read more in this special edition of ReadIT.
June 16
Campus is open June 24 - Last chance to enter the building before August!
You can enter ITU June 24 between 8 - 16. Here you can collect your belongings and return the keys to your locker, but you can not stay and study or talk with your fellow students. This will be the only chance to enter the building before August. Read more in this special edition of ReadIT.
June 10
Reach SAP and the Study & Career Guidance by phone
From June 11 it is again possible to call Student Affairs and Programmes and the Study and Career Guidance. Call SAP on +4530696635 every day between 10-12 and the Study & Career Guidance on +4521518136 every day between 10-12 except Thursday. We look forward to receiving your call!
June 08
Find answers to your questions
Coronavirus has changed many things at ITU. Remember that you might find answers to your personal questions about the situation in our FAQ.
June 02
Students in high-risk groups must apply for an exemption
If you have a high-risk condition that prevents you from attending courses and exams on campus, you must apply for an exemption. You need a medical certificate (lægeerklæring) from your medical advisor, describing precautions to prevent an infection.
Please contact the Study and Career Guidance in order to make a revised study plan to attach to your exemption application. Please find more information on How to apply for exemption.
May 27
Summer University will run physically
This years Summer University will take place on campus. We look forward to welcome you all to the first edition of Summer University on ITU. Read more about Summer University here.
May 26
ITU is open Tuesday June 2
You can enter the building between 8.00 - 16.00 to collect your items, but you can not stay and study. This will be your only chance to enter the building before August.
Read more in the special edition of ReadIT.
May 22
All exams will be held online this semester
The reopening of Denmark is great news for everybody. The new political agreement allows the universities to resume further teaching and exam activities on campus. However, it is decided that all exams at ITU will continue to be held online this semester.
May 19
How does the gradual re-opening of Denmark affect ITU?
ITU is reopening gradually and activities that require personal attendance may take place on campus. If you are one of the few who will be allowed back, you will be contacted directly. All exams will be online. We expect to run Summer University as planned.
May 18
Exam preparation during Corona
We have entered the exam period, and the Study & Career Guidance are ready with good advises for you to get prepared. See them here.
May 15
New virtual message to you from Vice Chancellor Martin Zachariasen

May 15
Get help and support from the Study & Career Guidance
The Study and Career Guidance offers 3 short webinars to help you stay motivated and to support you in preparing for exams the best way possible under these challenging circumstances.
May 18: Structure, Planning and Motivation: https://itustudent.itu.dk/event?id=%7b4192F3F4-C564-412E-B445-698007ED93AB%7d
May 26: Get ready for online oral exams: https://itustudent.itu.dk/event?id=%7bCFAB4B58-9C42-4FEC-B24B-9BBCB162D977%7d
May 28: Get inspired to cope with exam nervousness and edginess: https://itustudent.itu.dk/event?id=%7b6F816A6B-C7CC-4688-B666-517DE012C195%7d
See also the Study & Career Guidance facebook page, where you will find news, tips and tricks on your studies.
May 08
The impact of gradual reopening of Denmark on ITU
At ITU teaching will continue to be remote and all exams will be conducted online this semester as a measure to mitigate the spread of the coronavirus.
However, it is possible to conduct educational activities that require in-person attendance from May 18. If you are among the few who will be allowed back on campus, you will be notified directly. Research activities may be possible from June 8.
You can read the full message from University Director Georg Dam Steffensen on the situation here.
May 07
What does the upcoming reopening of Denmark mean for ITU?
Even if ITU becomes part of the next phase of the reopening of Denmark, ITU will not open from Monday May 11. We will need time to implement recommendations from health authorities once we are allowed to open our doors. Read a statement from our Vice Chancellor Martin Zachariasen about the situation here.
May 06
New message from the Head of Studies regarding online exams. Read it here.
May 06
Online oral exams - guidelines, tutorials and good advises
This semester all exams will be held online. For your preparation, please have a look at this page with valuable information to help you get ready.
May 05
The past weeks we have worked hard on the transition to a "remote ITU". This means that some exam forms and course descriptions have changed for exams this semester. If this applies to your exam, you can see the changes in LearnIT. See the statement from the Head of SAP and the Head of Studies about online exams.
May 01
New message from Vice Chancellor Martin Zachariasen. Have a nice Labour Day and weekend!
April 30
Update on Spring 2020 exams
Exam changes have now been communicated through LearnIT. Please check under "News".
If you did not receive any information in LearnIT, your exams will be conducted as previously announced – just online. This is the case for many exams at ITU.
April 24
New message from Vice Chancellor Martin Zachariasen
April 22
Zoom and cyber security
We have gathered some recommendations and guidelines for using zoom in a secure way. Find them here.
April 17
Video message to you from Vice Chancellor Martin Zachariasen:

April 17
Update on Spring 2020 exams
As communicated before Easter, all exams are held online this summer. If this involves any changes to your exams, you can read about it in the course room in LearnIT.
If you do not receive any information in LearnIT, your exams will be conducted as previously announced – just online. This is the case for many exams at ITU.
If there are any changes to your exam, you will hear about it in LearnIT by April 24 - the latest.
April 7
FAQ about coronavirus and the ITU lockdown
Find answers to your questions in the new FAQ.
April 6
ITU is closed until May 10
The Prime Minister has announced that the general lockdown of public institutions, apart from pre-school, primary and lower secondary levels of education is prolonged. In response to that a special version of ReadIT has been sent out. Read it here.
April 3
Video message to you from Vice Chancellor Martin Zachariasen:
April 3
All oral and written Spring 2020 exams will be held online
Due to the ongoing uncertainty caused by the outbreak, Executive Management has decided that all exams this semester will be held online.
Read about this, the possible extension of the theses deadline and the Student Experience Survey in the new version of ReadIT.
April 2
Possible extension of theses deadline
If you face challenges writing your theses due to the current circumstances, you have the possibility of an extension. Read more.
April 1
Free counselling by Studenterrådgivningen (Student Counselling Service)
If you are experiencing psychological or mental challenges, you are welcome to contact Studenterrådgivningen (Student Counselling Service). They offer free counselling and have established special activities to support students under the circumstances of Covid-19.
Please find more info on their website.
In Danish: https://srg.dk/da/f%C3%A5-hj%C3%A6lp/corona-tiltag/
In English: https://srg.dk/en/f%C3%A5-hj%C3%A6lp/
March 30
Extended processing time for applications
Due to the current circumstances, exam complaints, applications to exemptions and special conditions for exams take up to 6 weeks to process. Thank you for your understanding.
March 30
As ITU is in lockdown, The IT Library is closed. Therefore, you can not handle physical books, nor requests or inter-library loans. Access to e-books is not possible either.
You can still use the electronic databases of scientific articles via the search interface searchIT.
Use ITU VPN connection when searching via remote access
A number of publishers have granted (some degree of) open access throughout the international corona-virus lockdown.
These include:
Cambridge University Press (700 textbooks): Read more
here.
Universitetsforlaget (36,000+ research articles and books):
www.idunn.no
JSTOR (6,000+ eboks and 150+ journals; not a lockdown initiative, but still worth mentioning):
https: //www.jstor.org/open/
New York Public Library has 300,000+ downloadable books (and more than 800,000 downloadable items):
Read more here
National Emergency Library provide Digitized Books to Students and the Public. There are 2,5 million titles to choose from.
Read more here
Directory of Open Acces journals
www.doaj.org have more than 14.000 journals available.
ITU has access to IEEE suite of 400 + eLearning courses through to the end of June to help support students and faculty members teaching engineering and computer science. Find them
here.
Finally, many researchers share pre-prints of their research on sites such as ResearchGate and Academia.edu.
This list is not exhaustive. If you know of other resources, please share them with fellow students and bibliotek@itu.dk.
Remember, you still have access to a wide range of scientific articles through a number of databases. Find the full list
here.
March 30
A new edition of ReadIT has reached your ITU-mailbox
In this new edition you can, among other things, read about how to write projects during corona isolation and how Scrollbar goes online during the lockdown.
You can also read about the Multi Factor Authentication, that you need to activate to protect yourself and ITU. Read the new edition here.
March 27
Video message to you from Vice Chancellor Martin Zachariasen:
March 27
Contact The Study and Career Guidance
We know that the current circumstances are really challenging for all students. Don’t hesitate to contact us, if you have any enquiries or need help or guidance in any way.
Reach us on studentadvisors@itu.dk.
March 26
Good advices for you who are writing BSc projects and theses
Writing major projects can feel like a difficult task during these days. We have gathered some good advices and hacks, that can help your workflow. Find them here.
March 23
ITU is closed until April 13
Today the Prime Minister announced that the general lockdown is prolonged. In response to that a special version of ReadIT has been sent out. Read it here.
March 23
All students at ITU have access to the full version of Zoom
You can upgrade to the full version by logging in via ituchp@zoom.us. With the full version there are no time-restrictions.
If you experience any problems with Zoom, check the Zoom support page.
March 23
How is COVID-19 affecting SU?
Find a FAQ about SU and Coronavirus here.
If you have any questions, do not hesitate to contact Student Affairs & Programmes on sap@itu.dk.
March 20
- If you hold a Danish passport, please stay in Denmark.
- If you hold a non-Danish passport, please stay in Denmark or travel to your home country to stay there
- If you hold a non-Danish passport, and need to enter Denmark, you need to document your residency. For instance with a social security card (the yellow card) or a residence card. You must have a Danish address registered in the Danish Cpr. register. If in doubt about that, send an e-mail to sap@itu.dk and we can check it for you. This only applies as long as ITU is physically closed for teaching.
There are also a new special edition of ReadIT, that you can find here.
March 19
Message from the Head of Studies, Aske Kammer, to all MSc students doing their master thesis.
March 19
Tips for doing projects/thesis these days
Many of you struggle to collect empirical data these days. Doing interviews, observation studies, etc., is hard work already; having to do it online does not make it easier. The Head of Studies suggest you have a look at this document about “Doing Fieldwork in a Pandemic”.
Also, please have a discussion with your supervisor about whether your project can be tweaked or developed in a fashion that fits the current situation.
March 19
Protect ITU, and protect yourself
Coronavirus is not the only virus spreading. ITU has experienced a cyber attack. It is under control, but we kindly ask you to get started with the Multi-Factor Authentication. Get started.
March 18
Information about exams during the lockdown - No changes, just a reminder on how they will be carried out
Oral exams
Re-exams with an oral component (B- and D-exams) will be held as video conference exams. Your examiner will contact you to make the arrangements. Please see ITU-guidelines on video conference exams
Exams on premises
Written re-exams on premises (A-exams) will be rescheduled and held later.
Submissions
Submission re-exams (C- and D-exams, projects and theses) will continue as planned.
March 17
We are sorry, but you are not able to enter the building while the closedown is in effect, even if you if I need to collect items for your studies. Only staff who are part of the emergency preparedness team is allowed on the premises.
March 16
ITU is aware, that our students with children are facing even more challenges, as schools and childcare institutions are closed. Teachers have been recommended to record and upload their online teaching, so you can access it at other points in time.
As all teachers have to make major changes to their teaching and learn new online tools in no time, we kindly ask you to be patient, if things are not perfect from the start.
March 15
Restrictions for entering Denmark
The Danish Government has decided to make restrictions for entering Denmark. If you live and study in Denmark, you will still be able to enter.
If you have at non-Danish passport and you are outside Denmark: Make sure you can proof that you live and study in Denmark, if you would like to enter.
If you are travelling back to your home country
You can still leave Denmark and travel back to your home country.
However, these measures may have an impact of flight schedules and availability. We recommend all students who are travelling back to their home country to check with their airlines whether these measures will affect their flight.
Also, as the situation develops, countries are implementing additional restrictions. If you are travelling back to your home country, please check to see what measures apply to you.
Reduce all travels
In addition, the Ministry of Foreign Affairs of Denmark is advising against all non-essential travel outside Denmark (e.g. short trips, holidays).
In short: If you hold a Danish passport, please stay in Denmark. If you hold a non-Danish passport, please stay in Denmark or travel to your home country to stay there.
March 13
The Study and Career Guidance and SAPfront desk are closed for calls and personal sessions - send us an e-mail!
As the University building is closed we can not receive you in person or receive your calls. If you send us an-email, we will get back to you as soon as possible.
SAPfront desk: sap@itu.dk
The Study and Career Guidance: studentadvisors@itu.dk
March 12
Information about exams
I have a planned reexam – what do I do?
Oral exams
Re-exams with an oral component (B- and D-exams) will be held as video conference exams. Your examiner will contact you to make the arrangements. Please see ITU-guidelines on video conference exams
Exams on premises
Written re-exams on premises (A-exams) will be rescheduled and held later.
Submissions
Submission re-exams (C- and D-exams, projects and theses) will continue as planned.
There are also a new special edition of ReadIT, that you can find here.
March 12
Teaching at ITU will migrate from the physical space to online on Monday, March 16.
ITU will still offer teaching and supervision to our students. It will just have to happen remotely through devices rather than in physical proximity. The normal schedules for teaching will still stand.
How do I participate in teaching?
Lectures will primarily take place in the conferencing and meeting platform Zoom, supported by other activities in learnIT. Check the course page in learnIT. However, please be patient about updates.
How do I get started with Zoom?
On the course page in learnIT the course manager will provide the unique link for the session. But first, you should test the setup. We recommend that you test the system asap following the guidelines below:
Instruction to getting started with Zoom
- Open asap one of the test meetings to download the client: https://itucph.zoom.us/j/492786864
If the download doesn’t happen automatically then use this link: https://zoom.us/support/download
- Use the test meeting to check that your audio and video is working.
See here how: https://www.youtube.com/embed/HqncX7RE0wM?rel=0&autoplay=1&cc_load_policy=1
If possible use an external headset or microphone
In case you have any problems with zoom we recommend to check the zoom support page:
https://support.zoom.us/hc/en-us
March 12
Todays re-exam in Linear Algebra and Optimisation will be postponed. You will receive further information on your ITU-mail.
March 11
The press conference held by the Prime Minister Mette Frederiksen this evening (March 11) has raised doubts about whether study activities will go forward as planned tomorrow (March 12).
All activities will continue as planned.
The building will close down from Friday and onwards. However, study activity such as classes, supervision etc. will move online.
Read the full message here
March 11
Wednesday, March 11, a message went out from University Director Georg Dam Steffensen. In this special edition of ReadIT, he informed that the following precautions are being taking at ITU:
• All events with participants that are neither employees nor students at ITU, have been postponed till the start of April at the earliest. Other events might be cancelled as well if they pose a risk of spreading the virus.
• There will be enhanced cleaning during the day.
• All study-related travels planned to take place before Easter will be cancelled.
March 10
ITU is following the recommendations of the Danish Health Authorities’ regarding the coronavirus and asks all students to do the same. To prevent infection, we encourage all students to focus on:
-
Good hand hygiene
-
Avoid contact with people with symptoms of cold and / or respiratory infection
-
Cough or sneeze in disposable handkerchief, alternatively in the elbow bend
All teaching, supervision and exams are held as usual. ITU is working on the possibility of distance teaching, if this will be needed.
March 4
Wednesday, March 4, a message went out from University Director Georg Dam Steffensen. In this speciel edition of readIT, he informed that:
"ITU acts in accordance with the Danish Health Authorities’ recommendations regarding the coronavirus and asks all students and staff to do the same.
The management is attentive to changes in the health authorities recommendations and urges all students and employees to keep themselves updated on the official website."
If you have returned home from an area affected by coronavirus on March 2, 2020, or later, the health authorities advice that you stay at home for two weeks.